{"id":10880,"date":"2020-11-19T09:46:40","date_gmt":"2020-11-19T07:46:40","guid":{"rendered":"https:\/\/www.yeshotels.gr\/health-and-safety-program-2\/"},"modified":"2025-09-25T09:37:57","modified_gmt":"2025-09-25T07:37:57","slug":"programma-ygeias-kai-asfaleias","status":"publish","type":"page","link":"https:\/\/donkeyhotels.gr\/el\/programma-ygeias-kai-asfaleias\/","title":{"rendered":"Health And Safety Program"},"content":{"rendered":"

YES! Hotels | General Cleaning Products & Protocols<\/strong><\/h3>\n

All our hotels use cleaning products and follow protocols which meet NPHO guidelines and are approved for use and effective against viruses, bacteria and other.<\/strong><\/p>\n

Public Spaces indoors & outdoors.<\/strong> Frequency of cleaning and sanitizing in all spaces with an emphasis on frequent contact surfaces including, front desk, doorman desk, elevators and elevator buttons, door handles, public bathrooms, room keys, stair handrails, dining surfaces and seating areas.<\/p>\n

Hotel Guest Elevator.<\/strong> Doorman is present to sanitize the button panels on a regular basis. Every 30 minutes. Signage is posted to explain the current procedures.<\/p>\n

Guest Rooms.<\/strong> Cleaning and sanitizing protocols are used to clean guest rooms, particular attention to high-touch items including telephone, television remote controls, toilet seats, door and furniture handles, light switches, temperature control panels, luggage racks, garbage bins and floors. All in room stationary, pens and pencils are suspended.<\/p>\n

Television remote controls and temperature control panels are wrapped with one usage cover. Guests are highly recommended to use their in-room WC and not the public ones.<\/p>\n

Touchless public garbage bins to be used for one usage sanitary equipment.<\/p>\n

Guests are informed upon check-in of the daily housekeeping taking place and are asked to request should they do not wish for housekeeping to make their room.<\/p>\n

Housekeeping trolleys are sanitized after each shift.<\/p>\n

Fully stocked Mini Bars are suspended. Guest have the option to request a fully stocked mini bar upon check in.<\/p>\n

Room service.<\/strong> Notify guest once room service is ready to deliver. All plates are covered. Request that guests notify Room Service once they have completed their meal and place their trolley outside of their room for immediate pick up.<\/p>\n

Guest Directory.\u00a0<\/strong>All guest directory information such as hotel facilities, in room dining, city experiences, concierge services is listed under YES! Hotels mobile application and YES! Hotels website. A special chat and voice call feature is available via the usage of the application.<\/p>\n

Linen\/Laundry.\u00a0<\/strong>All bed linen and towels are changed upon guests\u2019 requirements and washed at a high temperature in accordance with NPHO guidelines.<\/p>\n

Shared Equipment <\/strong>is\u00a0sanitized before, during and after each shift or usage. This includes phones, keyboards, computers and other communication devices, payment terminals, kitchen implements, Food & Beverage equipment such coffee machines etc. engineering tools, cleaning equipment, security keys and any other direct contact items used throughout the Hotel.<\/p>\n

Air Conditioning Cleaning,<\/strong> according to NPHO protocols.<\/p>\n

Physical Distancing.<\/strong> Restaurant Managers manage physical distancing at entries. Tables and lounges are utilized with appropriate physical distancing between each family or traveling party (as per local authorities). Bar stools are reduced as well, to provide appropriate physical distancing.<\/p>\n

Pool Operation according to Cleaning & Sanitizing Protocol.<\/strong> Lounge chairs are sanitized after each use, towel desk, at least once per hour. Each towel will be placed under a one usage sanitary bag. Lounge chairs set with appropriate physical distancing. 1.5m per set of two.<\/p>\n

Spa and Gym.<\/strong> Usage by appointment with a maximum of two persons per time slot. Both areas are sanitized after each usage in detail.<\/p>\n","protected":false},"excerpt":{"rendered":"

YES! Hotels | General Cleaning Products & Protocols All our hotels use cleaning products and follow protocols which meet NPHO guidelines and are approved for use and effective against viruses, bacteria and other. Public Spaces indoors & outdoors. Frequency of…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"kobo\/safety.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10880","page","type-page","status-publish","hentry","entry","no-media"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/donkeyhotels.gr\/el\/wp-json\/wp\/v2\/pages\/10880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/donkeyhotels.gr\/el\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/donkeyhotels.gr\/el\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/donkeyhotels.gr\/el\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/donkeyhotels.gr\/el\/wp-json\/wp\/v2\/comments?post=10880"}],"version-history":[{"count":0,"href":"https:\/\/donkeyhotels.gr\/el\/wp-json\/wp\/v2\/pages\/10880\/revisions"}],"wp:attachment":[{"href":"https:\/\/donkeyhotels.gr\/el\/wp-json\/wp\/v2\/media?parent=10880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}